iCue™ – Connected Dust Collector Service
Predictive Filtration Monitoring that provides actionable insights when and where you need them.
iCue™ Service
Free Trial Offer
Try the Donaldson iCue™ Connected Filtration Service free for 6 months and get actionable insights when and where you need them.
What is iCue™ Connect Plan
Building on more than a century of filtration experience and the latest IIoT ( Industrial Internet of Things) technology, Donaldson’s iCue™ Connect Plan is designed to remotely monitor a facility’s dust collection equipment and provide operational insights directly to end-users. The information can help manufacturers reduce unplanned downtime, support efficient maintenance and operation, and automatically capture compliance data.
This service will revolutionize the way organizations monitor, manage, and optimize their dust collection systems.
iCue™ Features
Interactive Exploration
Click on the ◯ to learn more about our iCue service sensor capabilities.
iCue™ System Gateways
Because certain functions are important to monitor in all systems, the iCue™ Connected Service integrates several Standard Sensors into its cellular gateway. Additional Optional Sensors and tracking capabilities are also available depending on your dust management needs.
iCue™ Connected Service Monitoring Capabilities
What iCue Can Do For You
The iCue service monitors industrial dust and fume collectors – virtually eliminating the need to manually check readings. By continuously monitoring equipment operation and putting real-time performance data at your fingertips, the iCue service can help:
Support Efficient Maintenance and Operation
- Automatically monitor the status of all your dust collectors from a single web-based dashboard
- Identify potential issues before they create the need for larger, more time-intensive corrective action
Reduce Unplanned Downtime
- Monitor key parameters on the collector and proactively address issues
- Set and configure alerts so you receive notifications when pre-set thresholds are breached or your dust collector is operating outside the pre-set parameters
Manage and Track Regulatory Compliance Information
- Access real-time performance data to complete compliance reports
- Manage employee exposure risks by monitoring relative airflow through the dust collector
Manage Work In Challenging Environments
- Help manage staff exposure by reducing the need to access equipment and lower exposure to harsh weather, heights, ice, or debris
- Help manage staff exposure to potentially hazardous materials
How iCue™ Works
Donaldson’s iCue connected filtration service for dust collection provides a variety of sensor options that enable operators to track the parameters that are most important to their unique operations.
The iCue service works with nearly all major brands of dust and fume collectors, and includes a variety of sensor options so you can track the performance metrics that are most critical to your operation. Machine data from each connected device is collected and sent to Donaldson’s secure cloud, where it is transformed into actionable insights that are available on your dashboard. This web-based dashboard displays the status of all dust collection equipment across your operation, and lets you configure alarm levels and notifications.
Integrated Gateways
A Sensor Integrated Gateway monitors the dust collector’s core operation, tying into existing airlines and measuring several data points
Data Connection
Aggregated data is sent to Donaldson’s secure cloud via a cellular connection, avoiding the need to link to a facility’s internal network
Easy-to-use Dashboards
An easy-to-use online dashboard enables visibility of all connected dust collectors from one or more facilities
Complex Analysis
For more complex analysis, plotted data over various sensors and timeframes adds understanding of longer-term performance trends
Immediate Alerts
Immediate alerts notify responsible parties when issues arise that may require attention
Weekly Reports
A weekly status report summarizes the overall status and performance of all connected dust collectors
iCue™ Service Plans
iCue services are included on select new Donaldson dust collectors or can be installed on nearly all models of existing Donaldson or competitive collectors.
iCue™ Monitor Plan
“I need a specialist who can monitor my equipment for me. If there is an issue, I want to know what happened and advice on how to address it.”
iCue™ Connect Plan
“I just need to be able to monitor my equipment so I can easily diagnose and resolve issues.”
iCue™ Service Plan Options
| Service Plan Options | iCue Monitor | iCue Connect |
|---|---|---|
| iCue Dashboard |  | |
| Automated Alarms | | |
| Reports | | |
| Annual Review | | |
| Monitoring by Donaldson | | |
| Emergency Calls | | |
| Live Troubleshooting | | |
| Recommendations for Optimization/Service | | |
| Expert Alarm Setup | |
How to Buy iCue™
iCue service is included on select new Donaldson Dust Collectors or can be installed on nearly all models of existing Donaldson or competitive collectors.
1
Choose your equipment and subscription level with your AST Canada Representative
2
Add application sensor options that enhance iCue services.
3
Your new equipment is configured and shipped directly to you or to your dealer.
AST Canada has been helping clients find solutions for their unique Dust, Mist & Fume Collection needs for more than 40 years.
We can help you too.
Resources
Videos
Standard iCue™ Monitoring Capabilities
Optional iCue™ Monitoring Capabilities
Brochures
iCue™ Product Brochures
iCue™ Connected Filtration Service for Dust Collectors
iCue™ Sensor Integrated Gateway Brochure
Brochure
iCue™ Connected Filtration Service User Guide
User Guide
iCue™ Service Sensor Overview
iCue™ FAQ's
iCue Technical FAQ
iCue™ Industrial Facility Managers FAQ
iCue™ EHS FAQ
iCue™ Case Studies
Condition Based Maintenance
Condition Based Maintenance
5 Metrics That Can Make Your Job Easier
5 Metrics That Can Make Your Job Easier
Plant Uses iCue™ Service Reduce to Emissions Exposure Risks Case Study
Plant Projects 75% Less Dust Collector Inspection Time with iCue Service
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