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Covid 19 Policy

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Coronavirus (COVID-19) Policy Update

I personally wanted to reach out on behalf of the management team at the AST Group of Companies (AST Canada, AST Mechanical, AST Engineering & Stevenson Sprinkler) to let you know that we are open for business and have been actively monitoring the Coronavirus (COVID-19) outbreak. We are part of the essential supply chain for many of the designated essential businesses during the COVID-19 pandemic and are doing our part to help combat the pandemic and support the Canadian economy.

All AST Group of Companies personnel are employees of an “essential business” as recognized by municipal order, providing necessary filtration, ventilation, & fire protection system services including installation, maintenance, repair and/or materials and supplies to essential customers throughout Ontario.  Our personnel are exempted from local restrictions such as curfews, shelter-in-place orders and other travel restrictions when reporting to, returning from, or performing his or her work functions.

I also wanted to let you know that our priorities remain 3-fold:
    1. The safety of our employees, clients and partners.
    2. The fulfilment of our customer needs.
    3. Playing our part in reducing the transmission of the virus.
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Employee, Client & Partner Safety

In House Safety Protocols

We have implemented a rigorous and diligent cleaning and sanitation protocol at all of our facilities. We have also put proactive measures in place to limit exposure of our employees to anyone that has recently travelled, or has been in close contact with anyone that has been diagnosed with COVID-19. We have also implemented supportive and flexible policies for our staff so that our entire team feels safe.
 

Limiting In-Person Contact

We ask that our clients limit in-person contact with our employees by:


•   Leveraging meeting alternates such as video conferencing, online meeting hubs, screen sharing and telephone conference calling.

•  Abstaining from visiting any of our offices or facilities if you have recently been out of the country.

•  Please follow Public Health Agency of Canada guidelines listed here: Coronavirus disease (COVID-19): Resources for Canadian businesses and Community-based measures to mitigate the spread of coronavirus disease (COVID-19) in Canada

Customer Order Fulfilment

Supply Chain

We have no concerns with our supply chain and our ability to deliver, manufacture, maintain or inspect any of our products, at this time. We do not foresee any areas of risk based on what is known now. We remain confident in our ability to deliver reliable service and quality products to our customers.
 

Inventory Levels

Currently there are adequate inventory levels to meet demand for consumables and manufacturing raw materials. We are routinely checking in with our suppliers to ensure they are not being affected by any work stoppages. Please note, most of our raw materials are sourced within North America, and we have several qualified raw material sources.

 

Unforeseen Order Disruptions

All that being said, the COVID-19 is an ever-changing situation and we are continuously assessing it. If we anticipate any disruption to your order or service, we will contact you directly.
 

Playing Our Part

We are playing our part in helping to mitigate the spread of COVID-19 through our cleaning protocols, flexible work situations with our employees and with your help, by contacting each other using the various electronic methods in place of face-to-face meetings. We will provide updates as necessary. If you have any questions please do not hesitate to contact your AST Group Representative. Together we can mitigate the spread of this virus and bolster the Canadian economy.
 
 
Best Regards,
Nick Helsby
President
AST Group of Companies

 

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AST Canada has been helping clients find solutions for their unique Dust, Mist & Fume Collection needs for more than 40 years.

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